Sometimes it just happens 
Especially when we have a company which promises a lot. Anyway, fotunately it plays and has good sound. But why we have to fight with such stupid things as for today? Again, why?
So, finally, after few months, I think that your hardware is very good, but your software is still in early beta version. And this is the reason that your RS520 came in my house to secondary unit after older units from Naim And CoctailAudio. I’d like to have your sound in the air but If I want to really use something I go to much older equipment with similar sound but expected behaviour…
Dear HiFi Rose users
We are currently working very hard to improve software stability.
We sincerely appreciate your feedback, and we will continue striving to provide better and more stable software so that you can enjoy our products without frustration.