Rose RS130 "Audio interface is not connected yet" error

ROSE Products RS130
#1

Hi, Im having this issue from my brand new unit. Can’t select anything. Even if I factory reset the device its giving me the same error.

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#2

also I see my audio firmware is 0000, I don’t know if its correct.

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#3

Hello,

I had the same problem. Unit is faulty and can not be fixed via software update. I got mine replaced by the dealer.

See my original post for more info.

I hope you get yours replaced also.
Best

#4

@liton2k

We apologize for any inconvenience caused.

Please answer the questions below.

  1. How is RS130–>Settings → System Settings → Audio Firmware Version Information displayed?
  2. Even if you reboot RS130, won’t the input/output settings change the same?
  3. Even if you factory reset RS130, can’t the input/output settings be changed?
    RS130–>Settings–>System settings–>Factory reset
  4. If you have tried all of the above methods and they do not work, you may need to contact the distributor in the country where you purchased the RS130 for repair.

Since this issue is not recognized by XMOS, it does not seem to be resolved with a software update.