@ROSEHAN Hello…I was able to re-introduce the bug of RoseTube not playing subsequent videos after being paused for a little bit of time.
Here is my video which was shot after the most recent Rose 150b hardware update:
RoseTube issue remains after latest update
The same workaround solves the issue. Turn the 150b off for approximately 20 - 30 minutes and the searches play again as normal.
Please note after the hardware update, all app updates available were installed as well.
thanks
We will also double-check the issue of crashing when playing RoseTube live videos.
We apologize for any inconvenience.
Here’s an update on this issue. I am still experiencing rose tube not playing videos after extended plays on other Rose 150b apps.
All other apps work but when I go back to any/all rosetube discovered videos, I find the below error has returned.
Here are a few things to check:
In this case, you can resolve this by going to the Rose Store on your Rose device and reinstalling the RoseTube app.
Still happening @ROSEHAN It’s rather random but it occurs with random videos after watching a few returned with a Search performed within the RoseTube app of Rose Premium connect.
Once I get a video that shows the ‘unable to play’ warning, it’s a good bet that others subsequent will offer the same warning (and not play). But then once in awhile during this behaviour one will play. It’s random.
Otherwise, the workaround is still wait up to 30 minutes and the same videos with issue now will begin to play.
Hi @taystnotes
Please provide your Rose ID in Settings > System Information. I will take necessary action and respond to you.
If there is any content that consistently causes issues, please provide the information.
Thanks you.
