About the tidal login after update the rose 201 software

dear hifi rose

i have just brought the rose 201 from a local vendor. and i have update all the apps. the tidal apps updated to 4.1.03.9.

after the update i can not enter to my tidal account even through ipad neither through rose 201.

what can i do to login to my tidal account ?
everytime i go to login link, the apps will log me out both ipad and rose 201

many thanks and looking forward to your reply