Account status of app

Function TIDAL / QOBUZ / SPOTIFY
#1

Can’t play and notice is “please check account status of the app”. There is nothing wrong with the app. Don’t understand

#2

@TONYT

I need a detailed statement of your situation.

Please answer a few questions.

  1. When you play a certain music source, does the message “Please check account status of the app” appear? Does the same issue persist even if you log out and log back in?
  2. Please tell me the model name of your Rose device.
    Rose device–>Settings–>System info–>Model
  3. Are your Rose device and RoseConnect app versions the same?