Adding a new user radio station

When adding a new user added radio station, the “Select Region” dropdown list of countries stops at “Mozambique”. I can’t choose United States.

StandardModel

@StandardModel

We also checked on both the RoseConnect EA app and the RoseConnect Premium app, and in “Select your region”, everything up to the last one, Zimbabwe, is displayed normally.

Please check a few things.

  1. Please tell me the version information of your RS130.
    RS130–>Settings–>System info–>System version info

  2. Please tell me the version of your RoseConnect app.

  3. Please tell me the model name of the device on which your RoseConnect app is installed.

Rosehan,

I have three hiFi Rose devices. This is occurring on an RS 520. System version is 5.8.03
The Rose Connect version is: 5.08.62
Device on which it is installed is: Apple Mac Mini M2

That’s as far down as I can go.

StandardModel

@StandardModel

I would like to ask you to confirm a few things.

  1. You said that you have 3 Rose devices.
    Does this phenomenon only occur when you connect RS520 and Apple Mac Mini M2?

  2. Does the same phenomenon occur when you connect your RS520 to Android or iOS, not RoseConnectPC?

  3. Does the same phenomenon occur when you factory reset your RS520 or reinstall RoseConnectPC?

Rosehan,

I will provide the information but this will take a while as the Rose devices are in two different locations.

StandardModel

@StandardModel

I would appreciate it if you could let me know after checking.

Rosehan,

i will.

StandardModel