After Power off reboot is needed

Support QnA
#1

Hi!

My Rose RS130 is strange when I power it off instead of having it in standby. It starts up with a white text : optimizing storage and then the screen will become grey, then I need to reboot the system and the I can play music but the screen just shows the song and a light brown ring circulating around the play button and the line below is still not showing any progress in what it is playing? A new reboot and now it works again? Please can you explain why this is happening? This is the third time it happens after powering off the unit. When I have it in standby this never happens.

#2

I have one other strange thing that now has happened two times, when I use my remote to my Michi x3 suddenly my RS 130 goes into standby mode?

#3

@Gorsti

I don’t quite understand your explanation.
When you power off the RS130, the screen doesn’t turn black right away, but the message “optimizing storage” appears?

Could you record a video of the situation when you power off the RS130 and send it to the email below?
eunseong96@citech.kr

I will answer your second question.
Please check the video below. Is the following function activated?