After update no login to Android app, Windows Rose Connect and player login

Hello, I have now updated the company software and can no longer access my account in the Android app,
on the streamer and in Windows.

Email account still works.

What else do I have to do now?

Display: incorrect user or password. Before the update everything worked.

Thank you for some help

@Rose250A

Please check a few things.

If you cannot log in to your Rose account, please send your Rose account to the email address below.
eunseong96@citech.kr

We will send you a temporary password or verification email.
If you cannot find the password for an account, it is because you did not verify your email address when signing up for the account.

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