I have two external hard drives connected via USB and an internal SSD. When accessing albums stored on these drives and tapping “All Play” only the first track loads and plays. What’s causing this anomaly and what’s the solution? I am currently rescanning the data bases. Could that be related to this new issue I am having?
I understand the problem is with the IOS app. When can we expect that to be resolved?
Thank you
We apologize for any inconvenience caused.
Currently, there is a phenomenon in which only the first track of the album is played when playing the entire album in the iOS RoseConnect app. This issue will be fixed and distributed in the next update.
It’s been like that for a while now, however if you don’t use the app and just use the player with the Rose remote, select all play from the Rose screen, it should still work. The problem is with the app only not the functionality of the player. Hope this helps.
Thanks! Rose says they will get it sorted out as part of the next software update.
We apologize for any inconvenience caused.
The next update is scheduled for late January or early February.