Artist "unknown" after ripping CD

ROSE Products RS250
#1

Hello,
I’ve bought an internal SSD and I installed it in the RS250 location.
When I ripp the CDs, all the artists are called “unknown”.
Capture d’écran 2021-09-03 à 17.35.04|690x199

It’s a litte annoying, and impossible I think to rectify without disassembling the SSD ???
maybe I’m doing something wrong.
Thanks and nice day

#2

Hello,

“Unknown” happens when there’s no data about the CD in our database.
We are preparing to expand the CD information.
Sorry for the inconvenience.

Thank you,

#3

Hello,
thanks for your reply !
Nice day
Hervé

#4

I have the same problem with ‘unknown’ artists’. I can understand that if you do not have data in the database, this is possibly the case. However:

  1. I ripped 2 songs from the ‘Powderfinger’ album ‘Unreleased’. I stopped the ripping process after 2 songs because I wanted to rip in wav, but it defaulted to flac. I redid the process with wav selected. The 2 songs in flac had the artists names in the details, but the wav songs were by unknown artists.

  2. I ripped The Beatles album Abbey Road. This is a well known album released 50 years ago. It still says unknown.

Thanks

#5

My Rose did not recognise Michael Jackson’ Thriller album … Go figure …