Astoundingly frustrating

Oh man I wish I didn’t have hair to pull out.

Never mind this aesthetically beautiful unit is a network disaster and the app is extraordinarily buggy…the feigned support becomes more challenging.

Simple ask: Could I please get a Qobuz coupon.?

Response from RoseHan

Link below:

Send a screenshot if there’s a problem

DNS error when click on link…dead end.

Respond to RoseHan as invited:
Its a noreply email.

completes my day

@Jwutrie

You need to access the landing page URL that Qobuz created in the email I sent you.

We have confirmed that the landing page that Qobuz created is currently experiencing problems.

We have currently sent an email to Qobuz. They will resolve the issue as soon as they confirm it.

Doesnt work, easier to bypass the HiFi rose offer and get free trial directly. Looking over the forum, this dead link thing happens often. Not a good look for a system which is consistently full of bugs.

I may send the unit back . It is stunningly beautiful and has great potential but its app and connectivity suffers. It’s approaching the unusability of the Cocktail Audio products and that’s not good

thank you for the follow up

JWU

@Jwutrie

Qobuz has sent you a new link.
Please go to the URL below and enter the coupon number you received.

https://try.qobuz.com/hifi-rose/

Thank you the link worked but I did not enroll as frustration led me to go through other channels

@Jwutrie

How can I help you with the situation you are currently experiencing?

I appreciate the offer. Right now I am going to continue to try and make the Rose 150B meet my needs,

  1. The biggest problem I have is its lack of ability to maintain a connection with the app. I cant tell if its disconnecting from the network of failing to maintain or reestablish a connection with the network. WHen idle for a while opening the app does not reconnect with the unit. I have to power down and basically reboot to reconnect

  2. The options in the app need simpler options and a cleaner look. I just want to manage the library I have on the locally installed SSD. When searching don’t want suggestions, do not want to see every option available on every platform. Just want search to produce what’s on the local SSD without any dependence on the internet.

  3. Suspect this is possible, which is why I have not returned the unit. The perceived “bugginess” is likely a combination of my impatience and lack of familiarity. It seems HIFI Rose is trying to be all things for all people and in an effort to accomplish this foundational issues left unaddressed. The responsiveness of folks like yourself reassure me these issues could be resolved. I can’t imagine all the different personalities and perspectives you deal with on a global scale.

JWU

On Thu, Mar 20, 2025 at 8:49 PM Eun-Seong Han via HiFi ROSE <noreply@citech.kr> wrote:

\ 45x45 ROSEHAN
March 21

@Jwutrie

How can I help you with the situation you are currently experiencing?

Visit Topic to respond.

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John W. Utrie, Jr

Je possède un Cocktail Audio X50D depuis longtemps et après quelques problèmes de jeunesse de l’appli Android, il me donne totalement satisfaction, c’est pour moi le meilleur appareil de ce type et le plus complet sur le marché. Je ne comprends pas votre remarque, mais on on est hors sujet là !
Je possède également un ROSE RS250A qui a connu aussi quelques problèmes d’appli mais qui commence à donner satisfaction au fil des mises à jour.
Je précise que tous mes appareils fonctionnent en réseau local Ethernet et accède parfaitement à Qobuz et que je pilote tout cela avec mon mobile !

eh bien, je suis d’accord que le cock audio est un excellent produit en surface, au fur et à mesure de son évolution, il est devenu inutilisable. J’ai un cocktail audio X 45. Au fur et à mesure que l’unité a mûri, la société a cessé de prendre en charge les options de contrôle Web du serveur Web. Ils ont ensuite corrompu l’application iOS, la rendant pratiquement inutilisable pour un aspect distant. Leur gestion de fichiers est un peu sommaire et la possibilité d’effectuer des transferts de fichiers avec différents protocoles est incohérente, et puis vous avez un silence radio du fabricant à mon égard, même si le plus révélateur est que personne n’en prendra un dans le commerce. Cela semble magnifique. Cela a l’air élégant, mais c’est comme s’ils avaient fabriqué ce bel appareil puis s’étaient éloignés du support. C’est très malheureux.

Ce que vous décrivez n’a rien à voir avec le comportement du X50D parfait à tous points de vue pour moi.
J’arrête là le hors sujet !