Balance control

Concerns RS150

The sound in analog is only coming out the left hand channel
The sound using the optical optical only comes out the right hand channel
The device I sent back as faulty to Premium sound London

The device was sent back end of July august well under warranty and is still away

What i do not understand is. Why haven’t they just replaced it instead of repairing it

The email i have from Premium sound is

Hi John,

Hope you are well today.

I have received an update from HiFi Rose, they have received the unit and confirmed the fault with it. Their technicians are currently fixing the issue with this amplifier and should finish soon. Once the repair process is complete and the amplifier is returned, I will send you an email with an update.

Hope this is helpful, please let me know if I can be of any further assistance.

Kind regards,

Alex

Premium Sound
020 3952 0950
www.premiumsound.co.uk

Hello,

Please refer me to the mail you sent and received with Alex.
I sent you my email address via message.