Hi there, I just received the HIFi Rose RS250 streamer yesterday, straight out from the box, I connected the power and went through the basic setup. When I plugged in my headphone to the unit without playing any music, all I can hear is the buzzing/distortion noise. Why is that? When I play music through Tidal, some quiet music like Piano solo, I can hear the buzzing/distortion mix with the music.
When playing through my speaker, its the same. This time I mute the music and turn the volume knob to the max, the distortion is loud from both speakers.
Did they send me a defective unit ?
What do I do now ?