Calling it quits?

Function RoseConnect
#1

Hi everyone,

When you buy a device like the hifi rose RS150b you expect an easy connection and after that, stable flawless connections to your tablet or phone. This is not the case, after a firmware update or two ago.

It is very annoying that I cannot create a stable connection or even connect anyway, both with android samsung tablet or samsing s23 phone. ( fresh install)
Now I have to crawl over the floor to change tracks. Sorry , but if I would like that I would preferably flash back 30 year ago and put on a vinyl record with the knees of a young man.

The sound is great but these connection issues are very annoying. I tried a fixed ip adress. I can also not login with my hifi rose account. This device is unusable like this.

Hans

1 Like
#2

I don’t know if it is the case at your place, but I expériences the same instability with my 5G internet box wifi, which was automatically and erraticly changing between 4G and 5G channels… And it disappeared after I forced 4G opération on the box m only !

May be you can check and try that ?

#3

@HansM1967

We apologize for any inconvenience caused.

Please answer a few questions.

  1. Please tell me the email account you used to create your Rose account.
  2. Is it correct that you performed Rose device–>Settings–>User account–>sign up?
  3. If you still cannot register as a member, please send your email address and nickname to the email address below.
    eunseong96@citech.kr
#4

I have AT&T fiber cable in the US and a gateway set up to control the IP addressing in my home. It’s been very reliable since I purchased my RS130 in November. I have an SFP output on my switch and now want to figure out how to get a fiber line to my Rose unit. I currently have it connected via RJ-45 ethernet connection with the adapter.

#5

Dat is vervelend maar dat ligt denk ik aan je wifi verbinding. Ik neem aan dat de streamer met een rj45 netwerk kabel aangesloten is.

Eenmaal ingelogd werkt de app bij mij echt probleemloos. Ik kan me niet eens herinneren wanneer ik ingelogd heb. Oftewel, dat zijn opstart problemen. Het blijft toch een computer.

#6

Sometimes you need a few weeks off and go skiing, which I did. A fresh start : I solved this issue with a firmware update to the early access firmware (EA) . Very happy up till now, everything seems to work smoothly now.

I noticed that hooking up to my qnap shares had quite an upgrade, it is now very easy to do. Also, it was easy to connect to a windows share. (as soon as you know your password etc :wink: )

With the connect EA app on my android S23 phone and samsung tablet there were no issues to connect to the RS150. The regular apps were not able to do that anymore. No hassle: I was informed to use the EA connect apps in the regular app.

I did notice that on my samsung A9 tablet, the context menu is now German, but I would like Dutch or at least English. This is more cosmetic than a serious issue of course.

Thank you, eunseong, for taking my problem seriously!!