Cannot connect to Rose server

I am setting up a HiFi Rose for a client.

On my network at work I can connect to the Rose server, stream Qobuz & perform OS and firmware updates on the HiFi Rose.

At my client’s house I cannot. Do I need to unblock the Rose server? What is the address? Do ports on the network need to be opened?

-Ted

Hello @TedRackley

Please check the message.

Thank you