I’ve tired resetting my password through the APP, but have not received a temp password. Can someone reset my password. I don’t recall if I verified my email account initially.
Looks like registering a new account does not work at all 
Maybe next week or after korean hollidays…
thanks for the follow-up. I did receive an email verification link, which I clicked on. Also received a temporary password, but I still cannot login. I get the following Message “Your Account Information Has Changed”.
There was an issue with the Android RoseConnect Premium app, which has now been fixed and redeployed. The update is complete, so please check it again."
How about the Rose EA app?
Still no login here
thanks, will reinstall the RoseConnect app
New Issue. Reinstalled RoseConnect APP from Google store. Rebooted my phone and my RS150B device. Unable to login. Tried “Find ID” option, enter my Rose ID. Clicked “Confirm” and nothing happened just a cursor. Same result with “Find Password”. Its as if my login credentials no longer exist. Thoughts?
yes. New issue see my last post
I had the same issue: logged out and could not log back in with my RoseConnect email and password.
I uninstalled and reinstalled the RoseConnect Premium Android app and logged into it using my RoseConnect email and password, and then everything works normally, my history and favorites are all available.
On the Windows app, I did not need to reinstall. I was able to login using my RoseConnect email and password and everything worked normally then.
Dear HiFi Rose users
Please check a few things.
If you cannot log in to your Rose account, please send your Rose account to the email address below.
eunseong96@citech.kr
We will send you a temporary password or verification email.
If you cannot find the password for an account, it is because you did not verify your email address when signing up for the account.
C’est lassant tous ces problèmes
There was an issue with the Early Access version as well, so we have fixed it and completed the distribution.
There was an issue with the Early Access version as well, so we have fixed it and completed the distribution.
I noticed another bug in the RO app. Let’s say we’re listening to an album on Tidal, the album ends, and we want to search for an artist in the app browser, let’s say Sting. We confirm, and the search results appear, for example, on Tidal 300, Qoubuz 250, or Rose Tube 300.
Remember, we were listening on Tidal, so the Tidal icon at the bottom of the app highlights. We select Sting on Qoubuz. Unfortunately, the Tidal icon remains highlighted, but it should switch to the Qoubuz icon, because then such icon highlighting at the bottom of the app makes sense.
Otherwise, the correct icon highlighting only works when we directly enter Tidal or Qoubuz and search for an artist or band on one of these services.
Whenever something is done, it should be done with the intention of ensuring that the function works in every case, not just in a single one.
Please think about this issue and improve it.
Please note that it is essential to update your app to a working one.
Loging in with the broken app is totally useless 
As far as i can judge there are fixed apps for all tastes, except the windows desktop app. This is still fucked up :
Dear HiFi Rose users
Thank you for sharing your detailed explanation and feedback.
As you mentioned, when selecting content from another service (such as Qobuz) in the search results, the bottom service icon remaining highlighted on the previous service (Tidal) may cause confusion from a UI behavior perspective.
We will forward this issue to our software development team so they can review the behavior logic and UI consistency.
We will also share your feedback regarding overall app stability so that continuous improvements can be made.
Thank you.
I’d say it’s 100% misleading for the user when the icon is highlighted in the service where we listened to the previous album. The highlight icon needs to change to the current service where we’re listening, because then there’s a point to such a feature; otherwise, it’s pointless.
Just like with the indicators, which have a life of their own, and which I hope will eventually start working with the actual dynamics of listening to the album. Because right now, all these indicators are meaningless. It’s simply done for show, to show off that Rose has something like this in its devices. But Europe won’t fall for such a joke; we pay for the hardware and expect proper functionality from both the devices and the app.
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As you pointed out, if the highlighted service icon does not match the service that is currently playing content, it can be confusing from a user perspective. We agree that this aspect deserves review from both a UI and user-experience standpoint, and we will forward your feedback to our software development team.
We have also noted your comments regarding the indicators. While the indicator feature was designed with both visual appeal and user experience in mind, we understand your expectation that it should be more closely aligned with the actual playback state and audio dynamics.
At HiFi ROSE, we believe that software and user experience are just as important as hardware quality. We continuously work to improve our products based on customer feedback, and comments like yours are valuable in helping us identify areas for improvement.
Subject: Request to Unbind Used HiFi ROSE Device from Previous Owner’s Account
Body:
Dear HiFi ROSE Support Team,
I recently purchased a pre-owned HiFi ROSE unit, but I am unable to log into my account on the device. The system states that the hardware is still bound to the previous owner’s email address.
Because I cannot contact the original seller to unbind it, I kindly request that your backend team manually remove the previous registration so I can link the unit to my own account.
Here are my device and account details:
- HiFi ROSE Model: RS130
- Device ROSE ID: 0D7F6E
I have sorted this out now all working 
There’s no comfort for the listener from meters that take on a life of their own, not the dynamics of what’s being listened to at the moment. And at certain moments, when there’s significant dynamics, the meters sometimes stop at 80-90% and just stay there. So, I ask, what kind of comfort is that? It’s a shame that something like this was even allowed to be used, unless it’s physically matched to what we see on the meters in, say, Accuphase.