I can’t register my RS-150 to log in to Rosetube for example, whatever I do I get the message: the input value is wrong, can anyone help me? Best regards
We apologize for any inconvenience caused during use. If you tell us the part that does not work in the email below, we will respond kindly.
Before that, there are a few things to check.
- Have you signed up for a Rose account?
Rose device–>Settings–>User Account–>Sign up - You have signed up, but can’t log in?
When registering as a member, you may enter the password only once, so you may have entered the wrong password when registering.
RoseConnect app–>Settings–>My page–>Find ID/Password - If the method above doesn’t work, please let me know the email address you used to sign up for Rose.
We will send you a temporary password.
Please send your email address to eunseong96@citech.kr when registering for a membership or problem.