CD Ripping. Am I missing something? Artist/Artwork Unkowns

I’ve owned the RS250A for about 2 weeks. I’ve spent hours trying to figure out how the whole Ripping function works, w/o much success. I owned the Sony HAPS1 previous to the 250. You put a CD into the drive, Gracenote would show the possible options for the Artist and Titles, make your choice, and you were off and running. Never had a single issue with it. 10 years old, worked as new until I sold it. I don’t know what Data Base you utilize, but for $2600 plus for your products, it seems like this shouldn’t be an issue at all. I know you can look at Album covers, and choose the appropriate one, not a problem. But having to manually enter in Artist, Title, and songs is not what I should have to do. I don’t have time for that process. Ripping CD’s was one the important functions I wanted when I chose to purchase the unit. Again, for this amount of money, this shouldn’t be an issue. Now. if there is something I’m missing, let me know. Other than that, I love it. Thanks!

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@Ken

The character set of the track information saved on the CD may use the old style.

Since the CD database we operate does not have information on all CDs, information for some CDs may not be retrieved.

The CD database is constantly being expanded.
We will try to support as many CDs as possible.