Hi,
In qobuz connect my 150b is seen, but when I try to use it, it displays “can’t find media route” in the qobuz app.
Any idea what this could be?
If you are experiencing the error message ‘could not connect to media route’ when playing Qobuz, please check if the same symptom occurs even after setting it as follows.
Rose device–> Settings → Date and Time → Daylight saving time → Off
Finally, reboot your Rose device.
As instructed @ROSEHAN, I turned off Daylight Savings Time. Problem goes away for about 15 minutes then returns which requires another reboot then the problem goes away for another 15 minutes and returns and requires another reboot, you get the picture.
Let me answer one question.
When you get the “can’t find media route” message, you set Daylight saving time to OFF and reboot your device. After 15 minutes, you get the “can’t find media route” message.
When you don’t change Daylight saving time to ON again, you get the “can’t find media route” message every 15 minutes?
The message appears and Qobuz won’t function regardless if I have day light savings time on or off. I have it off and the issue returns after 15 minutes of use with Qobuz then I reboot with DST still off and it works for 15 min then stops and I need to reboot again.
I checked with the software team and they said that the disconnection phenomenon still occurs even when Daylight saving time is turned OFF.
We are currently in contact with Qobuz and are working on fixing the disconnection issue.
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