Hello. My Rose 150b broke down a month after the warranty. The display is dark, all the phone functions work but the display does not respond to touch. Will I have to pay for the repair at a service center in my country (Poland). Regards.
The authority for repair, exchange, and refund issues is held by the distributor in each country.
Please contact the distributor in the country where you purchased the RS150b, explain your symptoms, and request repair.
You will need to talk to the distributor about any additional costs.
Hello. I understand that the fault in my country has to be dealt with, but can’t you do remote diagnostics? I wanted to ask if if the display is damaged a month after the warranty, it’s not fair that I have to pay for the repair of such an expensive player. After all, $4,000 is a lot and the Rose 150b should work for many years. Best regards. I don’t know English. Sorry for the language
This issue is not something that can be resolved remotely.
It looks like this issue requires replacing the LCD on your RS150b.