Duplicate nicknames

Just Bought the 150B
Can’t sign up to Rose through the app or the 150B.
Keep getting the “ check for duplicate nicknames”.
Even Roon doesn’t work properly. What a disappointment, how can a product that costs so much have so many bugs two years after launching??

@efoguy

Please check your email

can’t use my log-in, it shows, “no such email recognized” or duplicate Nick. i hav registered with new credentials. but now all my playlists are gone, and i can not log in with the original credentials.

the old app recognises my login, but redirects to this new - NOT WORKING - app

please do your homework before changing things.

useless HifiRose RS150 B

@HifiRoseBrons

We apologize for any inconvenience caused.

Please answer a few questions.

  1. Please tell me the email account you used to create your Rose account.
  2. Is it correct that you performed Rose device–>Settings–>User account–>sign up?
  3. If you still cannot register as a member, please send your email address and nickname to the email address below.
    eunseong96@citech.kr