External USB SSD not recognised

so I’ve just got the RS 130 to try, I thought I would just need to plug-in my external hard drive which I’ve been using for years as my music library repository.

Unfortunately, when I plug it in nothing happens. I can’t search for it because it’s just not there. I don’t know how to find?

If I plug it into another device on my network, I can find it, but I don’t want to do that, I need it directly connected locally.

Any ideas?

@crashhot

If your external hard drive is properly connected to the USB port on the RS130 rear, please check as follows.
You must select Music–>Folder–>your external hard drive.
Does your external hard drive display normally?

it is connected properly

It doesn’t show up at all

Had to do a hard reboot (pull the power cable) and reset DHCP server.

Still won’t find my music folder or the hard drive

@crashhot

We apologize for any inconvenience caused.

  1. When you connect your USB hard drive to your PC, is it recognized properly?
  2. If you connect another USB external hard drive to the RS130 rear, will it be recognized by the RS130?

no it doesn’t recognise the hard drive, although it is recognised by other streamers

It does recognise other hard drives

no, it doesn’t get recognised by the RS 130

also, when it’s connected I can’t find a I can’t find the network share folder for external hard drive

Why would a directly attached hard drive be in network shares?

What file system is it formatted with?

why wouldn’t a directly attached hard drive be in network shares if it was attached to a network attached device?

Weird question

Should have been “why would…” but the question still stands.

You wrote this?

Why would a directly attached drive show up in Rose’s network shares browser?

And if you do mean instead that the drive does not show in some other computer’s network shares browser, how would an unrecognized drive be shared by the Rose?

Maybe you should stick to something that matches your intelligence level, like asking “do you want fries with that?” instead of asking for help, then ignoring reasonable questions.

of course not the rose network share browser

sometimes network shares are there and sometimes they aren’t

That is what the problem is

Do you want fries with that goat?

Goat stew is good…

With the same external disk?

Yes, same drive

The other one, with the external power supply to the caddy. Doesn’t show up at all.

But only on the Rose, shows up on everything else

Can you try a different USB with the drive?

Sounds like a flaky/bad USB port on the Rose though.