This product has potential but as of right now, the user experience is brutal. The networking absolutely sucks. If you have a network outage the entire device requires TLC to reconnect again (a time waster and very frustrating). If you change network Access Points in your house from your phone, you lose your connection to the device. The error messages make no sense. They suddenly put a PIN on network setup. Really? A PIN? Like we don’t have enough nonsensical passwords in our lives. Look out, someone might steal my playlist! Sorry but this device is not ready for primetime. Wish I hadn’t purchased it.
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What kind of device is that?
RS150 … I love the potential but these constant nagging issues (that never get fixed) are exhausting.
The pin was added for EU compliance.
It would be nice to be able to disable the pin, however if you go into sleep/suspend mode, the unit is still on (using minimal power) and you don’t need to enter the pin. If you power it up/down all the time… you need the pin.
I would say that we should all suggest this as a feature request… (being able to disable to pin) which should still allow Rose to comply w EU standards. AFAIK this is due to Rose storing PII (user info / registration) in the unit … that requires the compliance in the EU. [But I could be wrong.]
It was added because Rose completely misunderstands compliance requirements.
You would be. As usual.
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Appreciate your suggestions. Too much effort for little return and I have a workaround. I guess the problem is, I thought I was buying finished product. HFR can’t figure out how/when to flush cache so I need to start assigning static IP’s on a home network? Multiple AP’s would be common on a lot of home networks, how can they not account for this? Crazy. The PIN issue is ridiculous, zero thought or effort on this for their user base. Like I said, terrible user experience.
There are two different issues.
- The security PIN
- Setting up the IP address.
On your home network, you have a single AP that acts as your DHCP service.
Its not that difficult to go in to the settings and either create a block of static IP addresses, or assign a specific IP Address to a MAC address. It would depend on your AP and its software. Both could be available.
Since you can set the IP address of the Rose Device manually, its may be just as easy to do it that way.
I don’t know what Rose did in terms of networking or how the cache the IP address stuff or when they ask to renew a lease and for how long of a lease.
Its pretty straight forward, setting the IP address… , but if you’ve never done it before… I’m sure there are YouTube videos along w the manuals online.
Also I think the assumption is that most will put their devices in standby and not power them completely down… which leads to the issue of the PIN.
You can blame the PIN requirement on the EU Nanny State. I agree that this should be made optional so that you can disable it… but at your own ‘risk’. (Because you in theory could be exposing some potential PII data. ) 
If you leave your device always on and in standby mode… you enter the pin only when you completely shut off your device or reboot. So its not that much of a pain. But the other issue… its an 8 digit sequence. (Think dates) So when you enter your PIN, you’re going to pick a date that is something you would know. (Birthday, Anniversary… etc.) So that its not really going to be that secure anyway. Not to mention you’re protecting your access information to your streaming service… which I’m sure you’re not using the same password that you use for your banking information.
The best thing we can do is make the disabling of the PIN a feature request. So as long as its on by default… Rose should still be in compliance.
Do you really have to keep embarrassing yourself?
Funny how software from vendors that do have a clue does not ask for any PINs despite being very much allowed to be sold in EU…
I guess we did find one of Rose’s software “developers.”
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