Help!
I am into my 2nd week with my new RS250. So far, very impressed with audio quality and excellent video features.
Today however, when I press the power button, the button starts flashing slowly (as normal), then I see the ROSE and Android OS display flash on screen. Sometimes it flashes up once, sometimes twice. Then the display goes dark. Power button still slowly flashing, but DARK display.
I have tried different power cables, different power outlets. Same behaviour.
Is my RS250 dead? Please advise next steps.
Gary M
Someone else had an issue like this , I ask what they did and they replied took it back from where they bought it as it was Dead on Arrival.
I can’t be of any more help - just recall seeing something similar .
Hope you get it sorted .
Sounds like your RS250 is defective…You may want to contact your dealer to get a replacement or refund.
Hello @TheGM ,
Contact the distributor who sold the RS250, the distributor will help you with the problem.
I can do that but I want to make certain there isn’t something I’m missing first.
This unit worked for over a week before this issue. Is there anything I should try before giving up? Is there anything special with the power button that could cause this?
I hate to return this unit because there are no more in stock with this vendor.
Hello,
Showing the symptoms as they are to the distributor is most helpful in resolving the problem. Depending on what the problem is, you may be able to retrieve it immediately after verification. The distributor will take a look inside and let you know.