No matter my RS 520 is link to my network via Wifi or Ethernet, I always got the message Connection to Rose server failed? I already unplugged the device multiple times for days. Problem is always there.
Any help will be greatly appreciated.
@Lappy27
Here are a few things to check.
- Does the internet work normally when you connect the WiFi connected to your RS520 to another device such as your mobile phone?
- Does the IP address appear when you connect to WiFi or Ethernet on your RS520?
- When you connect WiFi to your RS520, does it show as connected to WiFi? Or does it show as saved?
- To connect WiFi to your RS520, you need to connect the dongle that looks like an antenna to the rear of the RS520. Is it connected?
- Does the same symptom occur after factory resetting your RS520?
RS520–>Settings–>System settings–>Factory reset
Thanks for your reply. Ethernet and Wifi did clearly appeared to work on the 520. I did succeed to connect it finally by changing date and time - that were correct - to auto date and time.
The app really struggles at first to connect with the device but after some fiddling, it now seems to work.
Thanks again.