Q)
I can not login to TIDAL with the message saying :
“Error” Something went wrong. Please try again. If the error persists, contact customer support.
I’m using RS150 - (USB OUT) - DCS ELGAR - AMP - SPK and listen to TIDAL most of times.
Thank you.
There was an error over the weekend with few users about Tidal.
If you log in to Tidal, an error occurs in the use of our app and in the process of strengthening security at Tidal.
With the active cooperation of Tidal engineers, the cause was identified and corrected.
There will be an update after packaging and testing, it will be updated on Monday (April 19th).
Sorry about the sudden error.
Try to update your Tidal app and your smartphone’s system. Then, reboot your device and try to log in again. If you still can’t log in to Tidal, you can reset your password, or clear cache files on your device.