Inlog is a mess!

I suddenly could not get any radiostations anymore.
I did nothing just gone.

So i did a factory reset on my Rose RS201E.
I wanted to log in again.
I filled in my email and password.
It was not found on my Rose device ?
So i tried in the connect app on my iphone that i now also had to login again.
But everytime i filled in my email and password the app just throughs me out without a warning.
Then i tried to login in the connect app on my Imac.
And surprise , surprise it works instantly !

Oh and making a new account on the apps and device it self do not work 503 service unavailable.
And nickname was asked i tried everthing , it just did not accept anything.

And editing my profile when i was logged in again on my Imac for say other nickname does not work also.

PPPPUUUUUUUUFFFFFF.

Please make this better and easier.

And no it is not my network.
All device are on the same network.

It are just software bugs for sure.

TIP : Why do i have to login on a device i buy to make all apps in the store to work ?
Can it not be bypassed and just works without a login ?