Ipad can't connect to synology to listen to music

#1

I am an Rs201 user. Since the upgrade, I can’t connect to Synology to listen to music with ipad, but this is not the case with android phone.

#2

@chris20202

We apologize for any inconvenience caused.

If it fails when played on the iPad, an error message will appear.
Could you tell me what pop-up message appear?

Thank you

#3

Hi

iPad an error message

“No such file or directory”

Thanks

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#4

@chris20202

I have a few questions for you.

  1. Is music/Flac the folder name? Or is it the name of the NAS?
  2. Will the same symptoms appear if you edit the name by removing / from the music/Flac and reconnect to the NAS?

Thank you

#5

1。music/Flac is the folder name in the nas
2。i didn’t edit the name & removing folder, just add flac file
3。Why is it only the ipad that has a problem, but not the android

Thankyou

#6

@chris20202

We apologize for any inconvenience caused.

Currently, the problem does not occur on Android, but it does on iPad, which is something we need to fix.

Are there any special characters or languages ​​other than English and numbers in the NAS ID/Password?
If there are special characters, this symptom will appear on iOS.

Thank you

#7
  1. I will waiting firmware update to fix it
  2. NAS ID/Password No special characters
    Thankyou