It will be the 5th week without getting replacement dongle

ROSE Products
#1

By next week it will be the 5th week without getting a replacement for the wifi/buetooth dongle.

The RS520 is partly disabled because neither wifi nor bluetooth can be used.
I opend a ticket with the shop were i bought the RS520 but they get no answer from the distributor.
I also opened 2 support requests in the Rose user forum.
These dongles are only available in S. Korea or with a national Rose products distributor.

As of today there is no replacement.

This situation is not practical because the Rose device is only working with one type of dongle. It means it is not even possible to buy any other dongle from a different brand.

The RS520 can not be repaired because there are no replacement parts available.

This is how the situation is after 4 weeks of patience.

#2

Hi,

Why don’t you connect your device with Ethernet ? It’s the most reliable way to connect RS520 to Internet. And if you don’t have Ethernet near your device, you can use a wifi to Ethernet interface with a low cost. The only limitation with this solution will be the lost of Bluetooth remote control. But RS520 is also delivered with IR receiver that you can connect and use for remote control.
This will leave you time to receive the dongle replacement and continuing to listen your preferred musics.

BR.

#3

Hello noBru77

thank you for your practical suggestions.
Wifi to Ethernet is new for me. I will learn into that.

I do use the IR RCU function and touch operation.

Yet it is very unsatisfactory that only a single dongle is compatible. I think that there must be another more independent solution. Rose told me that they have large stock of this specific dongle but they do not seem to reach the importer here.

Ben

#4

Do you have an example device for wifi over ethernet?
I could not find that much really.
What should i search for?

#5

You can find a lot of devices on Amazon. Search for WiFi 6 to Ethernet adapter, or WiFi 6 to Ethernet bridge. There is a lot of items depending on your budget and the WiFi standard. Choose one with the best WiFi bandwidth, I suggest you WiFi 6.