Login problems to rose account

hello
had an account worked goog till today …, first thing that it happened that all staff in rose app had disaper (recent albums …), than i log off from my account and after that could not login again …

what shoild i do?

@mperko

If you cannot log in to your Rose account, please send your Rose account to the email address below.
eunseong96@citech.kr

We will send you a temporary password or verification email.
If you cannot find the password for an account, it is because you did not verify your email address when signing up for the account.