National certification of the product?
What do I need to do? Does this happen every time I change my location via VPN???
National certification is not required. Are you unable to use the Rose device now?
If so, please tell us the Rose device model you are using and the ROSE ID. Let’s check which country it is set to.
Settings->System Info–>Rose ID
Thank you
Hi There,
It’s an RS250 and the Rose ID IS 0C8F8C.
I am located in Portugal.
Thanks
Currently your RS250 is properly registered in Portugal.
Do you have any problems while using it?
Thank you
It’s a global problem, I got the same message. I have done a reboot but the message is still there. It is a problem with your servers.
The player works, but the message is annoying.
If so, please tell us the Rose device model you are using and the ROSE ID. Let’s check which country it is set to.
Settings->System Info–>Rose ID
Getting same messages in UK - ID is 0B46C2
It has nothing to do with the country settings. It is your servers that you have to look at.
And I have a RS150B not a RS520
Hello @Bruab, @Bitspeed , @stig and other users with same issue,
Those who sees such message, please message me your ROSE ID and region.
(Rose Streamer > Settings > SystemInfo > ROSE ID)
Best Regards,
Rose ID 0C85D4, locatie Netherlands
@ROSELOA ID 0C85D4 location Netherlands
This problem has to do with your own servers, nothing did change over here and popup appeared just this morning
1 Like
@ROSELOA the problem seems to be solved.
Just put in standby and on again without the message appearing
Ok, thanks! It’s gone……
Problem fixed but it would be nice to know what caused the problem.
Same here: RS250 0AE3B7
location: The Netherlands
I did a system reset and it was gone. However, better safe and prevent it from popping up in the future.