Wenn ich nach einem längeren (z.B. über die Nacht)das Gerät morgens wieder ein schalte bekommt es keine Verbindung zum Netzwerk.
Ich muss immer zuerst den LAN Stecker am Rose RS 520 diskonektieren danach wieder einstecken dann funktioniert es.
Bitte verwenden Sie Englisch.
Browser wie Firefox haben Translate-Funktionen eingebaut…
Can you describe your setup in more detail?
Which version of the OS is running on your RS520?
What type of network switch do you have?
At night are you going in to sleep mode, or are you completely powering down the unit?
Have you configured to keep your USB ports alive when it goes into sleep mode?
Have you set up a static IP address, or are you using DHCP?
Hallo,
hier sind die Details zu meinem Setup:
Betriebssystem: Es läuft die Version 5.11.
Netzwerk: Ich nutze eine AVM FRITZ!Box und einen Zyxel GS1100-16 Switch. Die IPv4-Adresse wird dauerhaft (statisch) zugewiesen.
Zustand & USB: Das Problem tritt sowohl im Standby- als auch im Sleep-Modus auf. Die USB-Einstellung steht auf „Always Connected“.
Ich habe festgestellt, dass das Problem erst seit dem letzten Update auftritt.
Viele Grüße
Martin
Ok,
I’m running my RS520 w 11.02 (latest release) and I don’t have that issue.
One option is to do a system reset thru the menu option…
Besides doing that… since you have a static ip address. If you can’t see the device via the Rose One app, what happens if you try to ‘ping’ the ip address from your PC on the network?
Do you have the option to use wi-fi?
I’m only suggesting that you test the wi-fi connection to see if this has the same issue?
Use the translator! I’ve told you that a thousand times. If you want to know everything and answer every post, then you have to move yourself to understand the questions of the forum members!
But no: Little Mikey always wants to get the fillet pieces on the silver platter. Just don’t do anything yourself, but always post the best YT advice.
Bonte,
Ich habe den Übersetzer benutzt. Hast du nicht bemerkt, wie ich ihn gebeten habe, auf Englisch zu posten?
Während für viele Englisch nicht ihre Muttersprache ist, ist es die gemeinsame Sprache.
What, you thought I spoke German?
(kikh-lefl. makht nokh alts a resh.)
If you had been paying attention I have been asking the OP some questions and suggested two things…
- Do a hard system reset (via the menu option)
- If the problem still occurs, before unplugging and plugging the network cable in… try pinging the device from a PC on the local lan… also to try using the wifi input to see if that works while the ethernet port doesnt.
But of course you ignored this…
Typisch Bonte.
Später
@moemar
I will set up a wired LAN with a static IP matching the environment you mentioned today, and I’ll share the results with you tomorrow after checking itt
I did a full shutdown of the device last night and left it unplugged for about 5 minutes. It worked fine this morning. If the issue comes up again, I’ll let you know. Thanks a lot for the help!"
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We’re glad to hear that your device is working properly now.
As you mentioned, if the same issue occurs again, please let us know.
If possible, please also provide details such as your network environment (wired or Wi-Fi), the firmware version, and a video or photos taken when the issue occurs. This information will be very helpful for our development team in identifying the cause.
Thank you.
Dear Support Team,
the issue with the LAN connection has reappeared. It does not occur consistently, but from time to time the HiFi Rose fails to establish a network connection. When this happens, I open the settings menu, disable the LAN interface, and then enable it again. After doing so, the device immediately reconnects and works normally.
I would appreciate your assistance in identifying the cause of this intermittent LAN problem and finding a permanent solution.
Kind regards,
Martin
The issue could also be with your switch/router.
If you have this issue again… can you try to ping the device from a connected device?
Before resetting the connection on the RS520?
That would rule out the switch if you send pings and the packets get dropped.
Extended English hotline message: “I performed a connectivity test from my laptop to the device at 192.168.178.80. The ping request returns: ‘Destination host unreachable.’ The test was executed from a client directly connected to the same local network segment. This indicates that the device is not reachable on the network, or it is not responding at all. Please advise on further diagnostic steps.”
best greetings Martin Möllinger
@moemar
To help us investigate the issue in more detail, could you please run a ping test from your laptop to 192.168.178.80 and check if there is any response?
Additionally, could you please send a video showing the issue to the email address below? Since video uploads are not supported on the community forum, we will follow up with you via email.
Email: shim1691@citech.kr
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