I bought a Rose RS150b and when I opened it I noticed this on the screen. What is this and how can it be removed? or is this a factory defect? absolutely new. did not exploit.
Dans ce cas je le retourne directement au magasin pour un echange sur place
We apologize for any inconvenience caused.
After checking the video and photos you sent, it appears that the LCD is damaged.
Contact the dealer in the country where you purchased the RS150b and request an exchange or LCD replacement.
Is this not due to transportation, but a manufacturing defect?
I’m not sure about that. Please contact the distributor in the country where you purchased the RS150b. We are not authorized for refunds or exchanges.
All rights belong to distributors in each country.
Only after the purchase I saw that the screen resolution is very poor and pixels are visible. Tell me, when do you plan to make a high-resolution screen?
Could you please take a picture of your Rose device resolution and send it to me?
I need to check if your Rose device is normal or the LCD is defective.
no possibility. I sent it to the dealer and they will be waiting for a new rose rs150b.