No connexion RS 150

Support
#1

My RS 150 cannot find connexion to the Rose database.
What is wrong?

#2

@Doov

We apologize for any inconvenience caused.

Please explain in a little more detail.
I don’t know if you are unable to connect the RS150 to the RoseConnect app or if the RS150 is not connected to the Rose server.

#3

The Rs 150 is not connected to the Rose server.

#4

The problem is solved. I disconnected the AC power and connected it again.
After restart the connection with the Rose server was restored.

#5

@Doov

I’m glad the issue has been resolved.
If you run into any other problems please let me know