Hello, after updating the Rose 250 A to version 5.6 I have no network access to the Rose player. Rose 250 A is available in the network overview. When you log in, the following appears: incorrect access data. I can access the Rose via the Android app and Windows 10 app. Device has been restarted several times.
I request assistance. Thanks
We apologize for any inconvenience caused.
I didn’t understand your problem exactly.
Please answer a few questions.
- Do you mean that the RS250a cannot connect to the RoseConnect app after updating to version 5.6?
- Does this mean you can’t log in to your Rose account after updating your RS250a to version 5.6?
- Please provide a more detailed explanation.
Hello, thank you for your quick inquiry.
I hadn’t written anything about the Rose app.
I was able to log in on the PC with the Rose app and Android with the Rose app.
My question was about the Windows network. The rose no longer appeared in the network overview after update 5.6.
Restarting all network components solved the problem after 5 minutes.