Not all mp3 shown in the app (PC and IPad)

Hello, there are not all mp3 in my app (PC and ipad). This problem exists about 2 weeks. A DB reading doesnt help. Affected is only 1 folder. At the Rose 250 its all complet.

@Yogislot

Let me summarize your symptoms.

  1. Are mp3 music sources not appearing when using the RoseConnect app on PC and iPad?
  2. Are all sound sources displayed normally on the RS250 you are using?
  3. Is the RoseConnect app on your PC or iPad the latest version?
  4. Is there only one folder where the mp3 sound source is not visible on the PC or iPad?
  5. What is the name of the invisible folder?

Hello.

  1. yes

  2. yes

  3. yes

  4. yes

  5. 01-bearbeitet

until round about two weeks all mp3 appear

@Yogislot

So you’re saying you can now see all your mp3 files on your PC or iPad?

Sorry,
i can´t see all mp3! But 2 weeks ago i could see all mp3.

@Yogislot

  1. When you enter the media library on the Rose device, do not rescan the DB, but initialize the DB and then scan.
  2. If the above does not work, please factory reset RS250a.
    RS250a–>Settings–>System settings–>Factory reset
  3. Rose Connect PC 4.14.15 (Windows),
    Please delete all Rose HiFi Conect Android 4.15.12.10 and reinstall it.

Hallo,
Library on Rose 250a initialized then scanned - no changes.
Rose rs250a reset - no changes.
App version on windows 10 PC is 4.17.03

On windows app and on ipad only one the same subdirectory is not complet!
Any ideas?
greatings
Jürgen

@Yogislot

We apologize for any inconvenience caused.

I have a few additional questions.

  1. Where are your mp3 files stored? Is it stored on SSD, USB external hard drive, or NAS?

  2. Even if you scan mp3 files in the RoseConnect Window or iPad, all mp3 files are not scanned. But do you see all mp3 files on your Rose device?

  3. Please forward some mp3 files that do not appear when scanned to the email address below.
    eunseong96@citech.kr

  1. The files are stored on an internal SSD.
  2. All files are visible and playable on the Rose device.

The error has only been occurring for a few weeks.