Hi For the first time in ages I have tried to go into system settings and it now requesting a pin code I have never experienced this before and I have never set a pin code. What can I do as I would like to avoid a factory reset.
There is no default PIN number for the Rose device.
The PIN feature was implemented to comply with EU RED certification requirements, and each user must set their own PIN individually.
Users are required to create their own 8-digit numeric PIN code.
You must have some old software, because that nonsense is no longer present in the newer updates.
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I possibly have as I’ve not used if for while wanted to go into settings to check for updates
I have never set a pin so don’t know how to get round it other than factory reset which I’m reluctant to do
I have never had a pin how do I set one as it asks for the pin if I try to go into system settings
You need to install newer software, and that nonsense will be gone from your player.
Try newer firmware but be warned latest firmware has VU meter problems.
Read the forum about it.
The only other option if you have forgotten yr pin is too unplug the device fore 10 minutes and hopefully you can setup a new pin.
Otherwise hard reset 