Please provide national certification of the product category

Hi, This popup /mesae appeared today. How to fix it and what does it mean?
Thakns,
Steve

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What is going on? Got same message this morning. Message claims I have a Rose 520 yet I have a 201. Is this a free upgrade?
Joking apart please sort this out.

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I got the same message,I am in uk but it said my Rose 520 was registered for Korea only but I have Rose 250. The message seems to have disappeared for now.

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Well, it went away. I sent an email to support with the product, the ID and another when I found the invoice for the shop it was bought in.
It might have gone away by itself (via Rose’s network, it could have been a bug or glitch or test) or it might have been from the support email.
I just listened to a record instead for an hour or so!
Steve

Just put unit in stand-by and restart - nothing more needed :+1:t2::+1:t2::+1:t2:

Hello

These symptoms seem to have appeared temporarily while we were testing some parts yesterday.
If you reboot the Rose device, these symptoms will not appear.

Thank you