Dear friends, I greet you again.
I want to share the following situation (problem) and see if anyone can help or guide me.
I was playing music with my RS250A and out of nowhere, the screen went black and the audio stopped playing, only the power button light remained on.
This is the first time that this has happened to me, I want to clarify that the device has the latest version of the software:
Rose OS 4.17.04
Rose Ware 4.17.04.1
Rose Service 4.17.04.1
XMOS 3147
ROSE ID OD2706
I never, ever play audio via streaming; I play the audio via USB 3 with a 5 terabyte Western Digital My Passport hard drive with FAT NTFS, which I bought 1 month ago, previously I used a 4 terabyte hard drive of the same model.
Immediately, I turned off the RS250A, let it rest for a few minutes, turned it back on and used it for almost 1 hour and it worked as usual, turned it off and now I leave you with my concern.
Please can you guide me?
Thanks Jose