Problem with rs250a remote control, help please!

The remote control of my RS250A no longer works and when I put new batteries in it, it raises the temperature like a coffee maker; help please, thanks!

@JMBARG

We apologize for any inconvenience caused.
Please contact the distributor in the country where you purchased the Rose device to request a new remote control.

eng.hifirose.com

HiFi ROSE

Beyond Audio, HiFi ROSE

Thank you

Hello.

Please help me with this: Exactly what app do I have to download, for iPhone and use the phone with the app until I can get a replacement remote control; I don’t want to connect the RS250A to the internet, I want to connect it with the iPhone’s bluetooth. Thank you.

@JMBARG

RS250a–>Settings–>System info–>System version info–>5.7 (Official)
If the system version information of your RS150b is displayed as 5.7 (Official) as above, you must use the RoseConnect Premium app.

RS250a–>Settings–>System info–>System version info–>5.6 (Early access)
If the system version information of your RS150b is displayed as 5.6 (Early access) as above, you must use the RoseConnect EA app.

Hello and thanks for the response, I have the latest version of the operating system.

I don’t want to connect to the internet, the only thing I’m interested in doing is using the iPhone as if it were the remote control, through Bluetooth, is that possible?

Thank you.

No, there is no Bluetooth possibility to remote the RS with a smartphone. Your HiFi Rose device could be controlled only by your iPhone only thru network, WiFi or Ethernet with your iPhone connected via WiFi to the same network.
Hy you don’t want to connect your device to the network ? You loose a lot of possibilities of your streamer.

Thanks for your response. For me, the RS250A is a DAC with a display, which allows me to browse an external USB drive with 6 terabytes of high-quality music: wav and flac, 32-bit and 24-bit, I’m not interested in anything else.

Greetings.

None of that should preclude connecting the Rose to local network for command and control purposes. But audiophiles will audiophile…