Qobuz Connect stopped connecting RS150b

Support
#1

I’ve been using Qobuz Connect on my RS150b. This week, the Rose suddenly stopped showing up as a Connect option in the Qobuz apps. The Qobuz app is showing other network and local devices, but no longer the Rose on iPad OS, iOS, PC, and PC Beta apps. I logged out of Qobuz on all, including on the Rose, did a hard power reset reboot on the 150b, restarted my PC, reinstalled Qobuz apps, and it’s simply no longer showing up.

Was there a recent change on the HiFi Rose side? Is this working well for everyone else? The only two changes in the last week is that I installed the Rose One app on my PC and also the Qobuz Beta app (just installed the latter and still have the issue). Will also post to Qobuz support.

#2

We have confirmed that Qobuz Connect is currently operating normally, and there have been no changes made to the system.
As a first step, please try restarting your device by unplugging the power cord and plugging it back in. Additionally, please try toggling the Qobuz Connect setting (turn it OFF and then back ON) at the top right of the device and check if the issue persists.

qobuz connect
qobuz connect4032×2268 1.68 MB

1 Like
#3

Thank you! That toggle on the Qobuz Connect solved it. For those following, it was the three dots on the upper right in settings that gives options for Qobuz/Spotify/etc. Toggled Qobuz Connect on and off and it fixed it in the apps. I appreciate your help @Rose_love