QoBuz Glitching

Function
#1

Hi All,

Playing Qobuz via Rose App the sound glitches. This also happens with Spotify.

Is this a known issue and is there a solution to it.

Thank you

#2

Connected through lan cable or wifi?

1 Like
#3

Hi, the Rose is connected via Ethernet cable

#4

mmmh I can’t reproduce that issue on my rs250

#5

@Lafraz

We apologize for any inconvenience caused.

To give you an accurate answer, I have a few questions for you.

  1. If I play Rosetube, RoseRadio, or Tidal through the RoseConnect app, does the sound glitch?
  2. Does the same symptom appear even if you play the Qobuz sound source directly on your Rose device instead of playing the Qobuz sound source through the RoseConnect app?
  3. Is the symptom not resolved by turning the power off and on?
  4. Can you try factory resetting your rose device?
    Rose device–>Settings–>System settings–>Factory reset

Thank you

#6

Hi,

Unfortunately still the same

Next I’ll connect it to another system to eliminate what could be obvious.

Werner