We are currently reviewing the issue and suggestion.
If you could provide additional details in the comments — such as a clear description of the issue, screenshots, videos, frequency, and information about your audio environment — it would be greatly helpful for our review.
Basic Information
-
Date of post
: November 27, 2025 -
Model name
: -
SW/APP version
: SW version: 5.9 -
Issue description
: Qobuz login popup does not disappear and remains stuck on “loading” -
Other environment details (audio equipment, input/output cables, network, etc.)
: -
Source or streaming service
: Qobuz -
Original post link
: [Official] SW Ver 5.9 (Rose OS 5.9.09) Software Release - #39 by JMBARG
Status & Action Result
- Action taken
:
-
Sept 24, 2025:
The issue was forwarded to the SQA team with a request for urgent correction. -
Sept 29, 2025:
The SQA team successfully reproduced the issue and reported it to the Software Team. -
Sept 29, 2025:
The Software Team contacted Qobuz, explaining that the issue is likely caused by an outdated WebView version on Qobuz’s side. -
Oct 23, 2025:
Qobuz replied that the analysis is taking longer than expected due to additional consultation with their Android team and the developer handling multiple tasks.
Qobuz message:
“The dev who is in charge of the analysis is still working on it.
It takes more time than expected because the dev needs to consult our Android team for more input, and he is also working concurrently on other topics.
I will update you as soon as I have more info.”
- Current Status
:
Nov 7, 2025:
We contacted Qobuz again, but we have not received a response yet.