I checked : playing the same song on my mobile (then no 5.7 firmware is involved), no problem when directly accessing a song in the playlist.
By the way, you may use this song which might be flagged by Qobuz as ‘previously part of my playlist’… Any other song of the same record, which were not included in the playlist, can play fine !
Hello @ROSEHAN
For me I can’t connect to my Qobuz with the MAC and Windows application.
Request of LogIn, I write my email and password, the connection is established and is cut half a second later.
If I I try again, fail every time even if I log in to my Qobuz account.
With the Android version, it works as well as with the Rose RS250 (V 5.7).
@ZABOKS
This can usually be resolved by adjusting the PCM delay time on your Rose device.
What did you set the PCM delay time to in Rose device?
Although it is set to 500ms by default,
It seems that the problem will be solved if you adjust it to about 1000~1500ms.
Thanks @ROSEHAN to have considered my Qobuz problem (since I can see you must be very busy with all the bugs introduced with the new 5.7), BUT your suggestion does not solve it !
Of course this PCM delay could not solve the problem since I explained it happens ONLY to playing DIRECT any OLD entries in my playlist and does NOT happen when letting the playlist play the NEXT song… and does not happen with NEW entries added in this playlist… and IT DID NOT HAPPEN BEFORE !
It will take more than a few seconds to fully READ a client’s bug report in order to avoid issuing a standard answer like that…
Meanwhile, it would ease our lives and YOUR LIFE as well to simply allow ROLLING BACK to the previous (more stable) version : Can you consider this suggestion coming from so many users now ?
GOOD NEWS : very strange but problem solved by simply ‘CLEARING THE MEMORY CACHE’ by pure chance !
@ROSEHAN, @ROSELOA : It looks that the MEMORY cache IS NOT cleared when updating the RS130 firmware… So better do it in the next release and in the mean time, please advise to do it manually after updating to 5.7 - even when its status is ‘normal’ !
@ROSEHAN @ROSELOA , do you have other users with the same problem (unable to connect to Qobuz after V 5.7) with RoseConnect Mac and do you intend to do something?
I never get answers, I know you’re very busy, but I’d like to know.
Thank you!Qobuz problem After update to 5.7 - #9 by ZABOKS
Currently, RoseConnect PC is under development and is scheduled to be released as early as this year or early next year. Until then, no new updates will be released.
I have updated the app yesterday and a since having the same problem: can’t log into Qobuz anymore. I’ve got three Rose streamers. This is really annoying!
Currently, RoseConnect PC is under development and is scheduled to be released as early as this year or early next year. Until then, no new updates will be released.
Hello @ROSEHAN
When is this update please ?
I am waiting for it and others surely to be able to access my Qobuz with my MacBook.
Thank you and nice day !
We are aware that the PC RoseConnect app is still in development and is expected to be released soon.
I am having rhe same issue with Qobuz.
Mobile app works fine but desktop app signs in for about a second then asks for password again.
For a unit that cost so much this is not great.
Why don’t you get touch with Qobuz to sort this out.
Why is that Tidal works fine.
I am having the same problem exactly.
Are you experiencing the same symptoms even after installing the latest version of the app?
I figured out that I needed to re-install Qobuz after the factory reset. Now I have qobuz working on the 250A. But after uninstalling and reinstalling Rose
Connect on my laptop, the same problem is back. I cannot login to Qobuz in Rose Connect.
So I had not downloaded the latest version of Rose connect, and now that I have, the problem has resolved, at least for the moment. My rose is new but my Rose Connect I had used with my last Rose. Thanks for your help.
