Qobuz streaming problems + logon issue

[VIK]

The version for personal computers has been non-functional for a long time. This has been mentioned multiple times on this forum. This version is still in development and won’t be released before January 2025.

A small tip:

If you’re keen on using a desktop version, go to the store and download the iPad app. This app works perfectly on a MacBook or Mac Studio. It’s very stable, and all the features are available. I’ve been using it this way for almost 6 months, ever since it became clear that version 4.17 is effectively dead.

[PeterinUpstate]

A million thanks, Viktor. I’d been running the Windows version on my emulator. This is working much better. Thanks again.

[Herve]

Thank you VIK, great idea, but I have neither iPad nor Apple phone, just a MacBookPro, I can not download an iPad version with my Mac, maybe there is a solution?
Thank you anyway!

[Bonte]

Good evening @Herve,

What kind of Macbook Pro???

With Intel chip or silicon chip M1, M2, M3???

For Macs with silicon chips, the phone/tablet app is compatible and you can download it from the app store. (see picture)

I started using my RS520 on April 6, 2024 and immediately used the iOS app…at the time on a Macbook Air M1. I never got the alleged MacOS version that I downloaded from the Rose site to work.

I’m currently using a Macbook Pro with an M3pro chip and have downloaded today’s revised app (version 5.7.6 (6) ) from the app store.

[VIK]

Just open the Apple Store app, type in RoseConnect Premium, and you’ll see the iPad version. Download it to your MacBook and start using it—it works just like it does on the iPad. It’s that simple. I actually like this app even more.

[Herve]

Thank you for your help @Bonte and @VIK but my still alive Mac is old (2012), so it’s not going to do it I think !

[Bonte]

Hi @Herve,

I tried working with BlueStacks back then…it’s an emulator or container (VirtualBox). Unfortunately, BlueStacks didn’t run on the new Silicon M1 chip back then.

If I had your Intel MacBook, I would experiment with it. I don’t know if it would work.

Download BlueStacks and then download the Rose app from the Android Store.

BlueStacks Android Emulator & Cloud Gaming Plattform: Spiele auf PC &...

https://support.bluestacks.com/hc/en-us/articles/360057712191-How-to-install-an-app-from-the-BlueStacks-Store-Play-Store-or-using-an-APK-on-BlueStacks-5

If you can’t or don’t want to do much with computers, your only option is to buy a cell phone/tablet…new/used.

[Herve]

Thank you very much @Bonte, it’s nice, I will try and I’ll let you know !

I also have an Android tablet that RoseConnect works on, but I really prefer to use my Mac!

[Bonte]

I feel the same way. My Macbook is at my listening position and from there I control everything when I’m enjoying music. When I close my eyes for a while while listening to music, I like to use the remote control to turn the volume down a bit and I’m quickly asleep. I also have two tablets and a few phones, but the displays are all a bit too small for me… my eyes are slowly starting to get tired.

For example, it bothers me that SVS (Sub & Speakers) only has the app for my PB2000Pro for my cell phone/tablet. I would have liked to have had it on my Macbook too… several control devices for a few hi-fi components. You can save different profiles and of course make the sub settings from your listening position… all great, but again a cell phone as the control device.

[Herve]

Hello @Bonte,
yes, I’m like you …
With my old Mac Intel, I can’t install iPad applications…
I managed to install BlueStack but can not access my RoseRS250, I put the IP of Rose in BlueStack, nada!
The Pink app on the Play Store looks old !
Maybe as said @VIK the app for Mac will be updated hoping it works with an Intel Mac.
Nice day
Capture d’écran 2024-11-08 à 11.48.46|1147x676

[Bonte]

Hello @Herve,

I have a lot of respect for trying it. As I said, I don’t have the opportunity to experiment (no Intel Mac…). Does the RoseApp in BlueStack not recognize your Rose device??? In theory, it should work because the app is in the container, so you are now emulating a different operating system. Internet access is available???

If your Intel Mac… is still important to you and you like to experiment, update to the M1 operating system.

for example

Das will Apple NICHT!! ☝🏻 macOS Sonoma auf uraltem MacBook Air | 4K | Apfeltalk

There are lots of videos, also in English or switch on subtitles in English

But I don’t know whether the new apps from the App Store work.

You don’t know what the programming of the current app looks like. It was worth a try and you tried it. I’m the same, I don’t want to give up when something isn’t working. But that’s how the elites keep making us dependent and literally “forcing” us to buy new hardware.

You will definitely find a solution! “Many roads lead to Rome”

Good luck

Bonte

[Herve]

“I’m the same, I don’t want to give up when something isn’t working. But that’s how the elites keep making us dependent and literally “forcing” us to buy new hardware” : as you dear @Bonte.
Thanks for the information for newer Macs, I’ll see later when my old Mac will die and when I have some money !
I also have Roon recently and I use it with the Rose, I am satisfied.
I wish you a pleasant day !

[Bonte]

Download Problem for Rose Connect for MAC - #2 by ROSELOA?

[Herve]

Thank you @Bonte and @ROSELOA but no change for me, connection to my account Qobuz impossible, there is more serious in life but it annoys me!

[Bonte]

@Herve

I believe you, big boy, I would go crazy too…I just want to listen to music properly and be able to operate the device.

Bonte

[Terr4745]

I have a new HIfi Rose 250A. When I try to login to my qobuz account, I keep getting the same login window again, suggesting that the connection is not happening. I have done everything with my laptop and with Rose, and my Qobuz account is active and my login accurate, but it just does not connect. What could the problem be?

[VIK]

Hi @Terr4745
If something with ROSE starts acting up, don’t be lazy—just factory reset the device. You can spend hours complaining about bugs and glitches, but trust me, save yourself the headache. The whole reset process, including logging back into Tidal, Qobuz, and ROSE, takes me no more than 10 minutes. After that, everything usually works like a charm… for a while.

I highly recommend doing this at least once every couple of months—until they finally get their software sorted out.

Oh, and fun fact: a factory reset might actually improve the sound quality!

Unfortunately, the RS150B and 250A doesn’t have a cache reset option.

[Herve]

I had the same problem (RS250/ Rose Connect Mac).
Since the update Ver 5.7.4, everything is resolved for access to Qobuz, it’s abnormal for you, strange.

[Terr4745]

I did the factory reset and I have the same problem. When I login to Qobuz, I get an immediate login page again, or it seems to login for one second, and then the login page comes up again. I am using RoseConnect, which is the only way I know to login to my Qobuz account. Please help…

[ROSEHAN]

@Terr4745

Please check a few things.

1. Are you unable to log in to your Qobuz account on either the Rose device or the RoseConnect app?
2. Are you able to log in normally on the Qobuz app itself?