Quoboz failure after app update

I understand the partial fix for Quoboz login-only from phone. Was working after the initial new update failed.
Yesterday you revised the app-now Quoboz will not work-the track shows on screen but never starts-endless circling.
Why are all your fixes so terrible- please be thorough before a soft ware update
Fix the Quoboz issue! Yesterday
Very very frustrating

Here are the same problems!!! I installed Quboz app and updated it as requested.
Now I can select CD‘s, press start to play songs and yippee!!! NOTHING HAPPENS!

Let’s pray that we will get one update which actually isn’t going back two steps!!!

No way would I recommend to anybody to buy from HIFI ROSE!! Sorry, but it’s all show and no substance :rage:

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Same problem here. Yesterday it worked fine, today it stopped. Endless circle around the play button and the message to resart the app when you gou to your playlists on the Rose. Nothing shows up there (unlike in the app)
Apple Music and Rosetube are working fine.

@ajit Mayby you should change the thread title to Qobuz

Same here. Qobuz is not playing anything.

Makes you wonder who is testing these updates. Does anyone know of you can go back to an earlier version?

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Indeed, now can login again but when press my playlist in Qobuz the app crashes and when press my favourite the list is empty
I’m glad still have a SACD player

It seems to be working again…

Seems to be working for me as well-now

They probably dragged someone out of bed for that :slight_smile:

Works yesterday. Today Again, no Login
Terrible Job HiFi Rose

Qobuz (and Tidal) works here error-freely.
It doesn’t always have to be a Rose problem

My RS130 also works flawlessly now.
But please Rose, test your updates before distributing!

@MuP
It seems to have been a temporary problem. I wouldn’t have noticed myself if I hadn’t tried to use my Rose yesterday. .

Qobuz is not working today with the latest update on RS250.
When you press the Qobuz icon, it directly takes you to the website and crashes, instead of opening the app.
It’s terrifying to always have these errors every time there is an update.
Any solution?

@josalgar

We apologize for any inconvenience caused.

Is your RoseConnect app installed to the latest version? Please delete and reinstall the RoseConnect app. And please use Qobuz.

Correct, the error has now been corrected.
Thank you.

agree, had it for 2 years now and it rally suck to that cost…many thing is wrong wit that machine.

Yes, it works again :+1:t2:

apres avoir essayer de supprimer et réinstaller l’application RoseConnect je n’arrive toujours pas a utiliser Qobuz.
Dès que je rentre mes identifiants et que je valide l’application RoseConnect plante et se ferme.
Auriez vous une solution pour rÊsoudre se problème ?

@bidibidi

We apologize for any inconvenience caused.

Please check a few things.

  1. Is your Rose account logged in to your Rose device or RoseConnect app?
    Rose device–>Settings–>User account–> Please check if you are logged in.
  2. Does a crash appear immediately when you enter the RoseConnect app?
    If not, please let me know exactly under what circumstances it crashes.
  3. If you have a phone or pad other than the one with the RoseConnect app installed, please install the RoseConnect app and let me know how it goes.