RA180 Remote broken

Hi! I have bought a new RA180 and the remote Volume button is already broken! How do I get a new one? The remote is one day old!!

Curious, did she fall?

No, it was original packed, it is new!

@ThIr

Please contact the distributor in the country where you purchased your RA180 and request a new remote control.

We apologize for the inconvenience.