RC850 remote issue

The indicator light on the RC850 remote that came with the RS130 streaming transport is flashing intermittently and causing the display on the RS130 to react. I’ve tried new batteries. I’ve tried letting it sit for several hours with no batteries and reinstalling them. I’ve tried restarting the RS130. Can’t seem to solve it. Any ideas for me? Thanks.

@Poppirose130

Occasional blinking of the remote control is normal.
The remote blinks as part of the communication check between the RS130 and the remote control.

Continuous or repeated blinking would indicate a problem, but occasional blinking is simply for connection status confirmation, so there is no need to be concerned.

Thanks for the quick response.

The issue I’m experiencing, while intermittent, can happen more than once in a 60 second period and several times in a five minute period, does this fit with the term “occasional”?

Also, each time it happens the screen on the RS130 moves on the left side.

I find this distracting enough to cause me to remove the batteries and not use the remote.

@Poppirose130

We kindly ask you to check the following:

  1. Please record a video showing the issue where the left side of the RS130 screen moves together, and send the video to the email address below:
    eunseong96@citech.kr

  2. There is also a possibility that the remote control may be defective.
    Please contact the distributor in the country where you purchased your RS130 and request a replacement remote control.

We would appreciate it if you could send us a video recording of the issue you are experiencing, as this will help us investigate the matter more accurately.

Thank you for your cooperation.