[Release] Official v5.9 Feature Introduction

ROSE NOTICE New Software Release
#41

ROSEHAN.

Thank you for being here and helping me.

Jose.

1 Like
#42

When will be able EQ in RS130 ?

#43

@Maciej

We understand that this may raise concerns. It’s related to our policy. RS130 is our flagship model that has been optimized for the highest sound quality possible, which is a source of pride for HIFIRose. We have chosen not to apply equalizer to the RS130 to ensure that our customers receive the best possible sound quality that we prepared with the utmost care.

However, we understand that some customers may disagree with our decision, and we respect their opinions. We acknowledge that there may be some who perceive our stance as stubborn, and we empathize with their sentiment. Although we are not currently planning to add EQ, we are open to modifying our plans if many customers feel that it is necessary. It is possible that we may have made a mistake in our thinking, and we appreciate any feedback we receive from our customers.

We appreciate the sincere interest shown in HiFi Rose, and we will continue to listen carefully to our customers’ opinions.

3 Likes
#44

ROSEHAN
It would be great if you listened to user feedback and tried to address requests, observations, comments, etc. regarding Rose products. This demonstrates responsibility towards your customers and respect for their purchase of your products. Furthermore, current users and future owners of these devices gain trust when feedback is taken into account by the Rose manufacturer. And this benefits everyone.

4 Likes
#45

@ROSEHAN, personally I would rather the RS130 have the ability to use a convolution file for measured room correction filters. IMO.

1 Like
#46

@Tony22

If we support Room correction and Dirac, we will inform you about whether we can add features to existing devices.
There is nothing set in stone yet.

2 Likes
#47

Before adding new features, it seems to me that the most urgent priority is to address the bugs that compromise the streamer’s basic functionality. I have just purchased an RS130 and I am already considering returning it, as streaming via Qobuz suffers from micro-interruptions that I have never experienced with other streamers. In addition, external hard drives formatted in exFAT are not always recognized, and the streamer has already powered off by itself—less than ten hours after being unboxed.

1 Like
#48

@Lector

Are you having the same problem even if you follow all the instructions below on your Rose device?

Our recommendations:

  1. Check network stability – While this may not be the root cause, a quick test with a wired Ethernet connection (if you are using Wi-Fi) can help rule out potential connection drops.

  2. Re-login to Qobuz – Sign out and sign back into your Qobuz account in RoseConnect Premium (Settings → Streaming).

  3. Clear and refresh cache – Under RS150B settings, clear Qobuz cache and restart the device.

  4. Firmware Patch – Our development team is already reviewing this behavior, especially regarding buffering and track transition management. We expect a maintenance update soon to address this issue.

Please check the video below. Is the following function activated?

#49

@Rosehan

Thank you for the reply,

  1. My internet connection is excellent and very stable (2 Gbps). It operates flawlessly with all my devices, including the streamers that I already owned.

  2. I have already sign in and sign out.

  3. I am using an RS130. I cleared the player’s cache, but the Qobuz cache is inaccessible.

  4. My internal SSD drive was detected, formatted with the Rose, and filled with music. I listened to several tracks, then suddenly it was no longer recognized. I performed a factory reset, and it was recognized again. I listened to some music, but once more it was no longer recognized. After another factory reset, it is still not recognized.

  5. My external hard drives (Samsung 5V) are not recognized.

  6. When the Rose is instructed to downsample or upsample, it fails to do so.

  7. When it is configured not to supply power to the USB ports, it nevertheless continues to provide it.

  8. The Rose has already shut down on its own in the middle of a track

  9. On one occasion, it struggled to perform a factory reset: it remained stuck for fifteen minutes, then displayed a black screen. I was obliged to switch it off and turn it back on manually.

  10. Now Even Rostube doesn’t work anymore. Done a factory reset, same problem.

I have owned this streamer for only four days.

NB. this point, it may be shorter to list what actually works: since I cannot properly stream, play the files stored on the internal drive, watch videos from that same drive, or even use RoseTube without issues… It seems that the clock is still working — at least for the moment (?!). 5000€ a digital clock, well done guys.

Best regards

UPDATE : I’m afraid I was too optimistic: now even the clock no longer works, because the Ethernet port itself has stopped functioning

#50

@Lector

Bonjour,

Stop flooding here. Your unit is faulty, You need to replace it. Contact your purchasing distributor and ask them to replace your unit by a new one. By exposing all issues that you have with your RS130, for sure, there is a power supply issue internal to your unit.

Thank you.

1 Like
#51

Exactly, all these problems indicate a problem with the RS130, you must request an exchange

2 Likes
#52

Purchased only 4 days ago, warranty case

1 Like
#53

@noBru77

Hello,

I do not believe I am flooding the thread; I am responding to the moderator who asked questions, and I have outlined the other issues encountered so that they can assist me in resolving them or provide their assessment of their origin (firmware, software, or hardware).

1 Like
#54

@Lector

You are right. But please open a dedicated subject to your case. This thread is only about the new software release and is not here to solve your faulty RS130 issue. You have Support section at your disposal for this.
Thanks.