The app flashes and does not operate the unit. It gives a message ‘your information has changed’. The unit does not work and gives the option to restart. I have deleted and reinstalled the Rose connect premium app and turned the the unit off and restarted. No difference. It is currently unuseable. Please advise how this can be resolved.
I have now got the unit working using the remote control but the app is useless!
Can anyone advise how I can get the app up and running again? Each time I try to connect to Tidal the app breifly connects (ie a fraction of a second), and then crashes out. It is very frustrating and I am becoming somewhat disillusioned with my purchase of this expensive ‘high quality’ streamer.
Any advice would be appreciated.
Please confirm a few things.
- Please tell me the version of your RS130.
RS130–>Settings–>System info–>System version info - Are you using the RoseConnect app that matches the version of your RS130?
If your RS130 version is 5.7 (official), you should use the RoseConnect premium app. - Is your RS130 registered?
RS130–>Settings–>Device management–>Register
You must click Register in the picture below to register.
